SAP glossary · Services and adoption

Next Level Adoption & Consumption (NLAC)

New in SAP's February 2025 glossary edition.

What it is

An internal SAP strategy programme for an end-to-end adoption model, with three goals: accelerate topline growth, improve customer experience and drive engagement efficiency.

Why it matters for executives

SAP measures success increasingly by adoption and consumption, not signature. Customers can use that to ask for adoption support.

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Source and currency. Summarised in our own words from SAP's publicly available SAP Corporate Glossary (February 2025 edition). SAP updates names, editions and packaging often; check the current wording on sap.com before relying on it.

sapperment is independent and not affiliated with SAP SE. SAP product names are trademarks of SAP SE. The executive commentary is sapperment's own. Prepared with AI assistance and checked against SAP's published glossary.